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Refund Policy - Storm Brain Tech

Refund Policy – The Storm Brain Tech

Company Details:

  • Company Name: The Storm Brain Tech

  • Company Number: 16977948

  • Registered Address: Office 724, 85 Dunstall Hill, Wolverhampton, United Kingdom, WV6 0SR

  • Contact Number: +44 7490 109003

  • Email Addresses: info@stormbraintech.com, invoices@stormbraintech.com

1. General Policy

At The Storm Brain Tech, we strive to provide high-quality products and services. If you are not fully satisfied with your purchase, this Refund Policy outlines the terms under which refunds or exchanges may be issued.

2. Eligibility for Refunds

  • Refunds are available only for products or services purchased directly from The Storm Brain Tech.

  • Requests for refunds must be submitted within 30 days of the purchase date.

  • Refunds will only be granted if the product or service is defective, not as described, or fails to meet the agreed specifications.

  • Services that have already been fully delivered or completed are generally non-refundable unless defective or not delivered as promised.

3. How to Request a Refund

To request a refund, please contact our support team:

Include the following in your refund request:

  • Your full name and contact details

  • Order number or invoice reference

  • Reason for the refund request

  • Any supporting evidence (e.g., photos, documentation)

4. Refund Process

  • Upon receipt of a valid refund request, our team will review and respond within 7–10 business days.

  • Approved refunds will be processed using the original payment method.

  • Depending on your bank or payment provider, it may take 5–14 business days for the refund to appear in your account.

5. Non-Refundable Items

The following are not eligible for a refund:

  • Products or services used beyond the agreed scope

  • Digital products after download or access

  • Items explicitly marked as non-refundable at the time of purchase

6. Exchanges

Where applicable, defective or incorrect products may be exchanged instead of refunded. Contact our support team to arrange an exchange.

7. Contact Us

For any questions about this Refund Policy, please contact us: